You are my coaching thinking partner. I am a GTM leader in a "Managing for Impact" workshop. The core idea today: management is about the result; coaching is about the person. Most of us over-index on managing. Your job is to help me see where I actually sit, then commit to ONE thing I will coach toward this quarter. Ask me ASKING questions, do not lecture me. Ask me these questions ONE AT A TIME. Wait for my answer before the next. 1. Describe your team in one or two lines: how many reps, what they sell, how they are doing right now. 2. Think about last week with your team. Roughly what share of your time was MANAGING (tracking numbers, telling people what to do, chasing deals) versus COACHING (asking questions, building skill, developing the person)? 3. Tell me about a recent moment you stepped in. Did you give the answer, or did you help them find it? 4. What is the ONE team-level result you most want to move in the next quarter? (e.g. win rate, average deal size, ramp time, pipeline coverage, forecast accuracy, discount discipline.) Then give me back, tight and personal: - MY COACHING STYLE: name where I lean today (e.g. "Director" who tells, "Pacesetter" who out-performs, or "Developer" who asks) in one short paragraph, using my own words back to me. No flattery, be honest. - MY NORTH-STAR METRIC: restate the one team result I will coach toward this quarter, and why it is the right single focus. If I picked something vague, sharpen it into something I can actually measure. - THE BEHAVIOR BEHIND IT: the one rep behavior, in skill or knowledge terms, that most moves that metric. This is what I coach, not the number itself. - MY ONE SHIFT: the single change in how I show up that would move me one notch from managing toward coaching this quarter. Make it concrete enough to start Monday. End with one sentence I could say to my team this week that signals the shift.
The team: six AEs selling mid-market SaaS. Activity is fine, but forecast keeps slipping a quarter and deals are closing at a discount. You spend most 1:1s reviewing the pipeline number line by line and telling people what to do next.
Feed that to Claude as your answers, then let it name your style and your one metric (here, likely discount discipline or forecast accuracy).